Terms of Use — OSA 360

Effective Date: April 24, 2026 App Name: OSA 360 Platform: iOS Company: OSA 360 S.R.L., Osa Peninsula, Costa Rica

1. Acceptance of Terms By downloading or using the OSA 360 app, you agree to be bound by these Terms of Use. If you do not agree, please do not use the app.

2. Description of Service OSA 360 is a real estate, construction, and property management platform serving the Osa Peninsula, Costa Rica. The app allows users to browse property listings, request services, and connect with our team.

3. User Accounts You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate and complete information when creating an account.

4. Acceptable Use You agree not to misuse the app, including but not limited to: attempting unauthorized access, submitting false information, or using the platform for any unlawful purpose.

5. Intellectual Property All content within OSA 360, including logos, text, images, and design, is the property of OSA 360 S.R.L. and may not be reproduced without written permission.

6. Disclaimer of Warranties The app is provided "as is" without warranties of any kind. We do not guarantee the accuracy of property listings or availability of services at any given time.

7. Limitation of Liability OSA 360 S.R.L. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the app.

8. Governing Law These terms are governed by the laws of the Republic of Costa Rica.

9. Changes to Terms We reserve the right to update these Terms at any time. Continued use of the app after changes constitutes acceptance of the new terms.

10. Contact For questions about these Terms, contact us at: info@osa360.cr

Privacy Policy — OSA 360

Effective Date: April 24, 2026 App Name: OSA 360 Platform: iOS Company: OSA 360 S.R.L., Osa Peninsula, Costa Rica

1. Introduction OSA 360 S.R.L. ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect We may collect the following types of information:

  • Account information: name, email address, phone number, and password

  • Contact information: mailing address and communication preferences

  • Location data: approximate or precise location, used to show relevant property listings near you

  • Usage data: app activity, session duration, and crash reports for performance improvement

3. How We Use Your Information We use your data to:

  • Create and manage your account

  • Show you relevant property listings and services in your area

  • Respond to inquiries and service requests

  • Improve app performance and user experience

  • Send you updates or notifications (only with your consent)

4. Location Data We request access to your device location solely to provide location-relevant real estate and property content. Location data is never sold to third parties. You can disable location access at any time in your iOS Settings.

5. Data Sharing We do not sell your personal data. We may share data with:

  • Trusted service providers who assist in operating the app (under strict confidentiality agreements)

  • Legal authorities if required by law

6. Data Retention We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

7. Your Rights You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for location or notifications at any time through iOS Settings

8. Security We implement industry-standard security measures to protect your data. However, no method of electronic transmission is 100% secure.

9. Children's Privacy OSA 360 is not intended for users under the age of 13. We do not knowingly collect data from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

11. Contact For any privacy-related questions or data requests, please contact: OSA 360 S.R.L. Osa Peninsula, Costa Rica Email: info@osa360.cr